From February 2024, Google began enforcing new email authentication rules for organizations sending 5 000 or more emails daily to Gmail users. To comply, businesses must have SPF, DKIM, and DMARC in place.
Failure to meet these requirements could lead to rejected emails or messages landing in recipients’ Spam or Junk folders. Our guide breaks down exactly what’s required to maintain deliverability and protect your company’s domain.
A DMARC record must be in place for the domain, with at least a policy of p=none. This informs receiving email servers how to treat messages that fail SPF or DKIM checks.
All outgoing emails must pass SPF validation. SPF confirms that the sending server is authorized to send emails on behalf of the domain.
Outbound messages must pass DKIM checks. DKIM adds a digital signature to each message, helping to ensure it hasn’t been tampered with during transit.
Emails must include a one-click unsubscribe option. Any unsubscribe requests must be met within 48 hours.
Senders are required to keep Spam complaint rates under 0.3%, in line with Google’s policy.
Any organization sending 5 000 or more emails per day to Gmail accounts must meet these requirements.
Failure to comply may result in:
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“The idea is that authentication gives you confidence of the source of the message, and then you can start to do a better job of classification and actually providing protections to users.”– Neil Kumaran, Group Product Manager at Google
“Since the creation and wide-scale adoption of DMARC, the percentage and number of phishing emails claiming to be from a particular legitimate domain are significantly less, perhaps just a few percent of what they used to be.”
– Roger Grimes, Data-Driven Defense Evangelist at KnowBe4
Google’s new requirements for email senders include publishing valid SPF, DKIM, and DMARC records, aligning DMARC with either SPF or DKIM, keeping Spam complaint rates below 0.3%, and including one-click unsubscribe functionality in messages. These rules apply to domains sending more than 5 000 emails per day to Gmail recipients.
If your business’s domain doesn’t meet Google’s DMARC and authentication requirements, its messages might be rejected or sent to Spam or Junk folder. This could negatively affect your company’s ability to reach Gmail users and damage its sender reputation.